Orders, Shipping & Returns
How to Order
Step 1: Browse our range
You can explore our seed catalogue right here on our website. To find species suited to your project, region, or research purpose, you can either:
1. Use the search function in the top menu,
2. Navigate through growth-form categories, or
3. Browse our full seed list and filter to your specifications
If you have a question, contact our team for help with species selection, provenance advice, or availability.
Step 2: Add to cart
Once you’ve found the seed you need, select your quantity and add it to your cart. You can continue browsing or head straight to checkout at any time. If a species is out of stock, or you have ordered more than our stock on hand, you won’t be able to add the product to your cart. Either order a smaller amount or register for in-stock notifications.
Step 3: Checkout and payment
Complete your order securely through our online checkout. We accept multiple payment methods, including credit/debit card, PayPal, and Klarna. Once payment is received, you’ll receive a confirmation email with your order details.
Step 4: Dispatch and delivery
Your seed will be carefully packaged and shipped Australia wide. Check your email for processing updates. See below for postage costs and delivery timeframes.
Backorders
If a product you desire is out of stock – submit your email on the product page to subscribe to back-in-stock notifications. Please also feel free to reach out to our team on seed@nindethana.net.au for more information.
Shipping
Your seed is carefully prepared, packaged, and dispatched from our seed hubs to ensure it reaches you safely and ready for use.
Guide to Delivery Costs
| Weight | Cost (excl. GST) | Cost (incl. GST) |
| 0-1kg | $20.00 | $22.00 |
| 1.001-2kg | $25.00 | $27.50 |
| 2.001-3kg | $30.00 | $33.00 |
| 3.001-4kg | $35.00 | $38.50 |
| 4.001-5kg | $40.00 | $44.00 |
| 5.001-6kg | $50.00 | $55.00 |
| 6.001-7kg | $60.00 | $66.00 |
| 7.001-8kg | $70.00 | $77.00 |
| 8.001-9kg | $80.00 | $88.00 |
| 9.001-10kg | $90.00 | $99.00 |
| 10.001-11kg | $100.00 | $110.00 |
| 11.001-12kg | $110.00 | $121.00 |
| 12.001-13kg | $120.00 | $132.00 |
| 13.001-14kg | $130.00 | $143.00 |
| 14.001-15kg | $140.00 | $154.00 |
| 15.001-16kg | $150.00 | $165.00 |
| 16.001-17kg | $ 160.00 | $176.00 |
| 17.001-18kg | $170.00 | $187.00 |
| 18.001-19kg | $180.00 | $198.00 |
| 19.001-20kg | $190.00 | $209.00 |
Bulky Orders
Larger or irregular parcels may require custom packaging or courier delivery. We will confirm these costs before dispatch.
International Orders
Nindethana does not ship outside of Australia.
Dispatch Time
Orders are typically dispatched within 1 - 5 business days once payment is received. During peak periods, please allow additional time.
Returns
We take great care to ensure the quality and accuracy of every order. However, as seed is a living product, variations in germination or establishment may occur due to factors outside our control.
If you receive the wrong item or a product that arrives damaged, please contact us within 7 days of delivery.
To request a return or refund
- Email us at seed@nindethana.net.au with your order number and details of the issue.
- We will assess your request and advise next steps, including whether a return, replacement, or credit applies.
Please note:
- Returns cannot be accepted for change of mind once seed has been dispatched.
- Returned items must be in their original packaging and condition.
- Refunds are processed via the original payment method.
For further information, contact our team at seed@nindethana.net.au